> Delivery and refund

Deliveries and Refunds:

PAY SAFELY THANKS TO OUR PAYMENT METHODS:

Bank transfer: When choosing this method of payment will have to make a bank transfer, indicating your name and order numbe. No goods will be sent until the confirmation of the transfer by the bank. The necessary bank details for the transfer appear in the order confirmation email. Expenses incurred by this transfer are charged to the customer.

 

PayPal: After confirming the order the customer will be taken to the PayPal website using their secure payment platform. Once made the payment process, will be redirected back to CAMPE OUTDOORS.

 

Credit or debit card: (virtual POS)

 

Free delivery on orders over 100 €*

Shipments of <100€ within Spain (peninsula and Balearic Islands) have a flat rate of 5.95 €.

Shipments of <100€ to Portugal, the Canary Islands, Ceuta and Melilla, have a flat rate of 8 €

Shipments of <100€ the rest of the European Union have a flat rate of 9.95 €

You can always see the total of your order before you process it.

Other destinations, please contact us at info@campeoutdoors.com to get a quotation.

 

*Kayaks and canoes only sent within Spain (península).

 

Refunds:

 

You have 14 calendar days to return any item, counting from the reception date, provided that the original packaging is maintained (including labels, warranty and instructions for use) and has not been used beyond mere product testing. Unfortunately we do not refund return postage costs unless the product you are sending back is faulty or was sent in error. We recommend that all returned items are sent using a recorded-delivery service for your own protection

 

Refund will be accepted only if the product is returned in perfect condition, unused and in original packaging, and must have all labels still attached.

 

CAMPE OUTDOORS reserves the right not to accept any changes and/or refund in case the requirements are not met.

 

To enforce a refund please contact us on the phone 0034-646516816 or email info@campeoutdoors.com

 

The refund will be made within a maximum period of 14 days from reception date of the product in our warehouse, using the same payment method you used to place the order.

 

If the recipient of the goods and who made the payment order are not the same person, refund will be made to the person who paid.